At Astro-Tech Lab, accessible from https://astrotechlab.com, the privacy of our visitors and application users is of extreme importance to us. This Privacy Policy document outlines the types of personal information collected and recorded by Astro-Tech Lab and how we use it.
1. Information We Collect
We may collect and process the following information when you use our website or mobile application:
- Account Credentials: Email address and login credentials when you register or sign in.
- Birth Details: Date of birth, time of birth, and place of birth, which are voluntarily provided by you solely for calculating astrological charts and providing personalized consultations.
- Wallet & Transaction Data: Reference IDs, transaction values, and UTR (Unique Transaction Reference) numbers when you request to top up your virtual wallet. We do NOT store credit card details or bank passwords; all transactions are processed via standard manual UPI channels.
- Delivery Deliverables: Astrological reports, files, or custom software specifications securely stored and linked to your account.
2. How We Use Your Information
We utilize the collected information in the following ways:
- To construct and analyze birth charts and deliver astrological consultations.
- To verify manually initiated wallet top-ups using the 12-digit UTR verification ledger.
- To process orders, downloads, and secure access to digital products.
- To provide customer support, live chat assistance, and remote audio/video consulting relays.
- To secure access to deliverables through cryptographic download tokens.
3. Data Protection and Security
Astro-Tech Lab implements strict security measures to protect your personal data:
- All deliverables and reports are stored outside public directories and served via short-lived, encrypted, single-use download tokens.
- Data transmission is secured using SSL/TLS encryption protocols.
- Astrological birth details are treated with strict confidentiality and never shared with third parties.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with the services you requested. If you wish to delete your account or birth records, you can request data deletion by contacting us directly.
5. Contact Us
If you have any questions or require more information about our Privacy Policy, please do not hesitate to contact us:
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