At Astrotech Lab, we strive to provide the best services. Below is our policy regarding refunds and cancellations:
Orders can be canceled within 24 hours of placement. To cancel an order, please contact our customer service team at support@astrotechlab.com with your order details.
Refunds are processed for cancellations made within the specified period. Refund requests for completed transactions will be considered on a case-by-case basis. Refunds will be credited back to the original payment method.
Certain items may be non-refundable, including digital products once downloaded and services already rendered. Please check the product description for more details.
Refunds will be processed within 7-10 business days after the approval of the request. The time taken for the refund to appear in your account may vary based on your payment method and bank policies.
If you have any questions regarding refunds or cancellations, please contact our customer service team at support@astrotechlab.com.