Privacy Policy

At Astrotech Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website or purchase our products and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, billing address, and payment details.
• Transaction Information: Details about the products you purchase, including the date and time of purchase.
• Technical Information: IP address, browser type, and operating system when you interact with our website.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on your feedback and usage patterns.
• To send you updates and promotional offers if you have opted to receive them.
• To comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

We do not sell, trade, or transfer your personal information to outside parties, except in the following cases:

• With trusted third-party service providers who assist us in operating our website and conducting business, as long as these parties agree to keep the information confidential.
• When required by law or to protect our legal rights.
• In the event of a business transfer, such as a merger or acquisition, where your information may be transferred to the new owners.

4. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we will securely delete or anonymize your data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request corrections to any inaccurate or incomplete information.
• The right to request the deletion of your personal information.
• The right to opt out of marketing communications.
• The right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at support@astrotechlab.com.

7. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these websites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and your continued use of our products and services signifies your acceptance of these changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@astrotechlab.com.

Thank you for trusting Astrotech Lab with your personal information!